Melanie Downing
Director of Strategy and Operations – Tech & Society

Melanie ensures that HR&A’s Tech & Society studio is positioned to deliver consistent, high-quality work to advance technology in the public interest.

Biography

 As Director of Strategy & Operations, she oversees the systems, people, and processes that make strong project delivery possible — including business development, financial management, staffing, knowledge management, quality control, and the tools and platforms that keep the studio at the forefront of Tech & Society work. She brings firsthand experience leading broadband infrastructure and digital inclusion projects across more than 70 local governments, which grounds her operational decisions in a deep understanding of what clients need.

Education
  • Master of Arts – University of Central Florida

  • Bachelor of Arts – University of Florida

Previous Roles
  • Broadband Consultant, Project Manager – Magellan Advisors
  • Business Administration & Technical Communication Specialist – Various Roles

Get in touch with Melanie